One of the most important leadership lessons is realizing you’re not the most important or intelligent person in the room at all times. Mario Batali
To engage customers build high levels of employee trust.
In the past 10 years, we have been on a journey to learn from leaders who are able to find the best in themselves and in turn inspire, engage, and mobilize others, even in the most complex circumstances. And the business environment has become more demanding: the economic downturn, hypercompetition, commoditization, and the failure of leaders to engage with employees and customers have ratcheted up the pressure on leaders already grappling with a world in transformation. More than half of the CEOs we have spoken with in the past two years have said that their organization must fundamentally rethink its business model.
Our work can help.